• 100% Authentic 
  • Free shipping across India 
  • inr  
  • Guaranteed Refund 
  • Replacement

By using this site, www.luxehues.com ("site"), you, the user of the site ("you" or "user") indicate your unconditional acceptance of these terms of service (the "terms of service"). We, [Radiant Hues Crm Solutions Private Limited, a company registered in India] operating the brand www.luxehues.com and reserve the right, in our sole discretion, to update or revise these terms of service and should the terms be revised, the revised terms will apply if you continue to use the site. Should the terms of service conflict with any other documents, the terms of service will prevail for the purposes of usage of the site. The continued use of the site following the posting of any changes to the terms of service constitutes acceptance of those changes.

  • USE OF THE SITE

    You may use the site only in accordance with and subject to these Terms of Service and the site's Privacy Policy, which can be accessed at Privacy Policy. Once you complete and submit your registration, you have opted in to receive email communication from us. You may not use the site for any purpose that is unlawful or prohibited by these Terms of Service, or to solicit the performance of any illegal activity or other activity which infringes the right of www.luxehues.com or others. Notwithstanding any other rights or restrictions in these Terms of Service, you may not use this site to: (a) transmit via or through the site any information, data, text, images, files, links, or software except in connection with your authorized use of this site or otherwise in response to specific requests for information by us; (b) introduce to the site or any other computer or web site viruses, worms, Trojan horses and/or harmful code; (c) obtain unauthorized access to any computer system; (d) impersonate any other person, including but not limited to, a registered user of this site or an employee of www.luxehues.com ; (e) invade the privacy or violate any personal or proprietary right (including intellectual property rights) of any person or entity; (f) misrepresent the identity of a user or use a false e-mail address; (g) tamper with or obtain access to this site or any component of this site; (h) conduct fraudulent activities; (i) engage in any activity that is unlawful under the laws of any jurisdiction; or (j) collect or harvest information regarding other users of the site for any reason whatsoever, including, without limitation, for sending such users unsolicited commercial e-mail. You are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account or password. You agree to immediately notify us in the event of any unauthorized use of your account or other breach of security.

  • DESCRIPTION OF SERVICES

    www.luxehues.com provides registered members with access to purchase premium & luxury products online, as well as other services that may be introduced from time to time. Access to the site may involve third-party fees (such as Internet service provider or airtime charges). In addition, you must provide and be responsible for all equipment necessary to access the site.

  • MEMBERSHIP ELIGIBILITY

    The site is available to members who are 18 years (of if the laws of the jurisdiction where you are situated prescribe a higher age for a person to be competent to contract, then such higher age) and older and who have not been suspended or removed by www.luxehues.com for any reason. By becoming a member you represent that you are of legal age and are otherwise competent to contract.

  • Luxehues's Delivery Policy

    We understand the anticipation with which one awaits the purchases. Which is why, we are committed to deliver the products to you within the promised time.

    Below are the terms and conditions for delivery:

    • Shipping for all products is free / complimentary and there are no additional charges for custom duty/ taxes or freight unless otherwise specified.
    • Normally most of our products have shipping timeline of 5-7 business days and we ensure the products are shipped to you within the promised timelines, however, few precious items like gold/silver/diamond & Made to Order /Designer Products has a higher shipping timelines.
    • Customer will receive the expected delivery timelines in the order confirmation e-mail. However, any delays due to unforeseen circumstances will be informed accordingly.
    • The delivery will be made on all dates/days except Sundays and Public Holidays.
    • In order to ensure delivery of your product, we will make 2 delivery attempts.
    • In case of undelivered attempt due to unavailability of customer on delivery address, our customer care team will contact you via email and call to reschedule the delivery.
    • In case of non-contact with customer, there will be maximum 2 delivery attempts within 72 hrs, after which the goods will be sent back to our distribution centre.
    • In case of failed delivery, due to customer refusal/Non-acceptance by the customer, the payment shall be refunded to customer on request, after deducting the freight charges, custom duty and applicable taxes + 2.5% on the total transaction.
    • After 2 failed delivery attempts any request from customer to deliver the product will be treated on chargeable basis as per applicable freight charges.

    We suggest, that before accepting the shipment of any product, kindly ensure that the product packaging is not damaged or tampered. If you observe that the package is damaged or tampered, kindly refuse the delivery and inform Luxehues at the earliest.

  • Return & Replacement Policy

    We go to great lengths to ensure that you have a wonderful shopping experience at Luxehues.com. We hope you like what you have bought. However if you find that the product does not comply with specifications as per your original order or the product is damaged/defective, Please notify LuxeHues for the receipt of a damaged/ defective product/service within 48-hours of delivery to you, we will be happy to replace it, however, Luxehues shall not be held liable for the failure to replace the order failing these timelines. To register your complaint, get in touch with the customer service team:
    a) Buzz our call center at + 91 88-1010-2020
    b) Email at care@luxehues.com

    On registration of your complaint, a reverse pickup would be arranged. Kindly pack the goods along with all tags, accessories & original packaging.

    To facilitate a smooth return process, please keep the following in mind:

    1. Products should be unused.
    2. Items that you return should not be used, washed, altered/tampered or soiled.
    3. Products should be returned in their original packaging along with the original price tags, labels, barcodes, user manual, warranty card and invoices etc.
    4. It is advised that the return packets should be strongly and adequately packaged so that there is no further damage to the product/products during transit.
    5. The returned products are subject to verification and quality checks by Luxehues in order to determine the authenticity of the complaint/ return. Refund or Replacement may take upto 7 business days from the receipt of goods at our warehouse.
    6. Images/Snapshot of the damaged/defective product to be shared with Luxehues’s customer care team.
    7. Returns request should be made by the customer within 48 hrs from delivery of goods.
    8. For any manufacturing defect or damage customer may have to visit nearest service center of respective brand. Our customer care team will assist you to find nearest service center.
    9. Replacement is subject to availability of stock with the Brand. If the product is out of stock, you will be refunded full amount.
    10. Made to order product/designers products are not covered under return policy.
    11. Fragile item like glass, perfume, lingerie’s are not covered under replacement policy.
    12. Some items are bound by the brand's specific policies regarding repair, exchange and returns. These policies will be binding on the customer.
    13. Items sold as sets/combos cannot be exchanged or returned individually.

    We suggest, that before accepting the shipment of any product, kindly ensure that the product packaging is not damaged or tampered. If you observe that the package is damaged or tampered, kindly refuse the delivery and inform Luxehues at the earliest.

    For any/all product return or replacement requests, Luxehues reserves the right to accept or reject the requests for any reason whatsoever. You agree not to dispute the decision made by Luxehues and accept the decision.

  • Refund Policy

    Customer shall be eligible to receive a refund for the full amount on cancellation of an order due to these reasons -

    1. Product does not comply with specifications as per your original order and replacement of the product is not available.
    2. The product is damaged / defective, and replacement of the product is not available.

    Please refer to the policies and procedures mentioned under “Cancellation” and “RETURNS & REPLACEMENTS” to register a request for cancellation, return/replacement or refund. On acceptance of your request, our Customer Service team will send you a confirmation acknowledging the refund. The refund will be made to the same account from where the purchase was made. The refund timelines will depend on the payment instrument you used while making the purchase.

    Net Banking Purchase: 2-4 Business Days
    Credit/ Debit Card Purchases: 3-5 Business Days
    Gift Card/ Voucher Purchase: 5-7 Business Days

  • Luxehues's Cancellation Policy

    We do ensure that orders are accepted only in accordance with the requirement of Buyer as well as with the inventory provided by Sellers. However, there may be instances or for some other unavoidable reasons, it may not be possible for Seller to execute the order as per specifications or the quantities ordered by the customer, inaccuracies or errors in pricing information etc. or problems identified by luxehues's credit and fraud avoidance department. We reserve the right to cancel the order in such instances.

    In the event if any Order is cancelled from our end, Luxehues shall inform the same to customer at the earliest and ensure the refund on the same payment instrument from which the payment was made. Once the refund is made, the bank may take 2-4 business days for net banking purchases and 3-5 business days for credit/debit card purchases to credit the refund amount to your account.

    Points for Cancellation:

    If customer Request within 24 hours (One Business day) from the time of order booking and order is not shipped, Luxehues shall accept the request and process full refund.

    Customer Request within 24 hrs (One Business day) from the time of order booking and order is shipped, Luxehues shall accept the request, however, customer is liable to pay the courier charges (As applicable).

    Customer Request post 24 hrs (One Business day) from the time of order booking and order not shipped, Luxehues shall accept the request however customer is liable to pay cancellation charges. (2.5% of the total transaction amount or Rs. 100 whichever amount is higher)

    Customer Request post 24 hrs (One Business day) from the time of order booking and order shipped, Luxehues shall not accept the request

    For any/all order cancellation requests, Luxehues reserves the right to accept or reject the requests for any reason whatsoever. You agree not to dispute the decision made by Luxehues and accept the decision.

    Once the refund is processed, the bank may take 2-4 business days for net banking purchases and 3-5 business days for credit/debit card purchases to credit the refund amount to your account, this entire refund process may take 5 to 7 business days.

    For replacement or return due to defective products/ incorrect shipment, please refer to RETURNS & REPLACEMENTS policy.

  • ACCURACY OF CONTENT & LIMITATIONS ON QUANTITY

    The information on this site is believed to be complete and reliable; however, the information may contain typographical errors, pricing errors, and other errors or inaccuracies. Errors will be corrected as soon as practicable. We reserve the right to: (i) revoke any stated offer; (ii) correct any errors, inaccuracies or omission; and (iii) make changes to prices, content, promotion offers, product descriptions or specifications, or other information without obligation to issue any notice of such changes (including after an order has been submitted, acknowledged, shipped or received). We also reserve the right to limit quantities (including after an order has been submitted and/or acknowledged) and to revise, suspend or terminate an event, promotion at any time without notice. The inclusion of any products or services on this site at a particular time does not guarantee that the products or services will be available.

  • T&C for ICICI Cashback offer
    • The validity of the Program is from 18-June-2017 (00:00 hrs) till 30-June-2017 (23:59 hrs).
    • ICICI Bank Credit & Debit Cardholders will be eligible for this offer.
    • Under this Program, cardholder can avail :
      •    10% Discount on using ICICI Bank Debit or ICICI Bank Credit Card. This discount offer is not applicable on purchase of Gold and Silver Coins/Bars, “Hot Deal” and “Best Price” products
      •    10% cashback on all products on www.luxehues.com on using ICICI Bank Debit or ICICI Bank Credit Card. The cashback offer is not applicable on purchase of Gold and Silver Coins/ bars.
    • Maximum cashback per card, per day will be Rs 5,000/-.
    • Under this program, cardholder can avail cashback on the billing value, net of discount if any, from merchants.
    • No promo code is needed to avail the Cash Back offer.
    • The customer must use the promotional code ICIC10P to avail the 10% discount offer during the offer period. The discount will be applied at the cart value
    • In case of cancellation of the order, transaction will not qualify for the Offer.
    • The Cashback Offer is not applicable if the payment is made using Net Banking option.
    • Cashback amount will be credited within 90 days on best effort basis to all open and active Card Member’s account. The time line provided for effecting credit is only indicative of expected period and may vary from the actual date of credit.
    • The Offer is non-transferable, non-binding and non-encashable.
    • The offer is subject to availability of products and available at the sole discretion of Merchant.
    • Any person availing this Offer shall be deemed to have accepted these terms and conditions. Participation in the Offer by ICICI Bank customer/s is on a voluntary basis
    • Luxehues.com and ICICI Bank reserve the right, at any time, without prior notice and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this Offer or not, or to extend or withdraw it altogether.
    • All matters of dispute will be a subject to final decision of luxehues.com
  • T&C for Standard Chartered Cashback offer
    • The validity of the Program is from 18-June-2017 (00:00 hrs) till 30-June-2017 (23:59 hrs).
    • Standard Chartered Bank Credit & Debit Cardholders will be eligible for this offer.
    • Under this Program, cardholder can avail :
      •    10% Discount on using Standard Chartered Bank Debit or Standard Chartered Bank Credit Card. This discount offer is not applicable on purchase of Gold and Silver Coins/Bars, “Hot Deal” and “Best Price” products
      •    10% cashback on all products on www.luxehues.com on using Standard Chartered Bank Debit or Credit Card. The cashback offer is not applicable on purchase of Gold and Silver Coins/ bars.
    • Maximum cashback per card, per day will be Rs 5,000/-.
    • Under this program, cardholder can avail cashback on the billing value, net of discount if any, from merchants.
    • No promo code is needed to avail the Cash Back offer.
    • The customer must use the promotional code SCB10P to avail the 10% discount offer during the offer period. The discount will be applied at the cart value
    • In case of cancellation of the order, transaction will not qualify for the Offer.
    • The Cashback Offer is not applicable if the payment is made using Net Banking option.
    • Cashback amount will be credited within 90 days on best effort basis to all open and active Card Member’s account. The time line provided for effecting credit is only indicative of expected period and may vary from the actual date of credit.
    • The Offer is non-transferable, non-binding and non-encashable.
    • The offer is subject to availability of products and available at the sole discretion of Merchant.
    • Any person availing this Offer shall be deemed to have accepted these terms and conditions. Participation in the Offer by Standard Chartered Bank customer/s is on a voluntary basis
    • Luxehues.com and Standard Chartered Bank reserve the right, at any time, without prior notice and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this Offer or not, or to extend or withdraw it altogether.
    • All matters of dispute will be a subject to final decision of luxehues.com
  • T&C for Yes Bank Cashback offer
    • The validity of the Program is from 18-June-2017 (00:00 hrs) till 30-June-2017 (23:59 hrs).
    • YES BANK Credit & Debit Cardholders will be eligible for this offer.
    • Under this Program, cardholder can avail:
      •    10% Discount on using YES BANK Debit or Credit Card. This discount offer is not applicable on purchase of Gold and Silver Coins/ Bars, “Hot Deal” and “Best Price” products
      •    10% Cashback on all products on www.luxehues.com on using YES BANK Debit or Credit Card. The cashback offer is not applicable on purchase of Gold and Silver Coins/ bars.
    • Maximum cashback per card, per day will be Rs 5,000/- .
    • Under this program, cardholder can avail cashback on the billing value, net of discount if any, from merchants.
    • No promo code is needed to avail the Cash Back offer.
    • The customer must use the promotional code YESBANK10P to avail the 10% discount offer during the offer period. The discount will be applied at the cart value.
    • In case of cancellation of the order, transaction will not qualify for the Offer.
    • The Cashback Offer is not applicable if the payment is made using Net Banking option.
    • Cashback amount will be credited within 90 days on best effort basis to all open and active Card Member’s account. The time line provided for effecting credit is only indicative of expected period and may vary from the actual date of credit.
    • The Offer is non-transferable, non-binding and non-encashable.
    • The offer is subject to availability of products and available at the sole discretion of Merchant.
    • Any person availing this Offer shall be deemed to have accepted these terms and conditions. Participation in the Offer by YES BANK customer/s is on a voluntary basis
    • Luxehues.com and YES BANK reserve the right, at any time, without prior notice and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this Offer or not, or to extend or withdraw it altogether.
    • All matters of dispute will be a subject to final decision of luxehues.com
  • T&C FOR PHILIPS JUICER OFFER - INR 1000 CASHBACK ON PAYTM
    • This Movie Offer (“Offer”) entitles the consumer to win Rs.1000 as PayTM cash redeemable on booking of movie tickets on PayTM.
    • The consumer can redeem this amount in 4 transactions – Rs.250 can be redeemed in a single transaction on booking of a minimum of 2 movie tickets on PayTM.
    • This Offer is valid for redemption on all movies & shows booked on PayTM till August 31, 2017.
    • Offer valid  on purchase of select Philips Kitchen Appliance CTNs only  - HR1863, HR1855, HR1832, HL7576, HL7575, HL7715 & HL7705.
    • Offer valid on purchases made between May 1, 2017 & June 30, 2017 only.
    • It is a pan India offer applicable on purchases made across all channels by Philips India Limited (“Philips”).
    • All decisions of Philips regarding the Offer shall be final and binding. Any dispute, difference, proceedings or claim of any nature in connection with the Offer shall be subject the exclusive jurisdiction of the Courts in Gurgaon (Haryana).
    • The Customer/ bearer of the promo card agrees to abide by all the terms and conditions of this Offer listed out on www.philips.co.in.
    • Under this promotion, the promo codes are being offered directly by PayTM. Philips is not responsible either directly or indirectly with respect to any matter pertaining to the promo codes.
    • Any costs associated with entering the promotion, including accessing the promotional website, are the responsibility of each customer.
    • Philips shall not be liable in any manner for any cost or expense incurred for the purpose of redemption of the Offer.
    • If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of Philips, including but not limited to technical difficulties, unauthorized intervention or fraud, arising at Philips or at PayTM, Philips reserves the right, in its sole discretion, to the fullest extent permitted by law (a) to invalidate any customer; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the promotion, as appropriate.
    • Philips is not responsible for any problems or technical malfunction of any telephone or network or lines, servers or providers, computer equipment, software, technical problems or traffic congestion on a mobile network, or any combination thereof, or any other technical failures including any damage to customer’s or any other person's mobile handset or computer related to, or resulting from, participation in this promotion or the downloading of any materials related to this promotion or any other failure of any nature on part of Philips or PayTM.
    • If for any reason this promotion is not capable of running as planned because of infection by computer virus, bugs, tampering, unauthorized intervention, technical failures or any other causes beyond the reasonable control of Philips, which corrupt or affect the administration, security, fairness, integrity or proper conduct of this promotion, Philips reserves the right in its sole discretion to cancel, terminate, modify or suspend the promotion, subject to any written directions made under applicable State or Territory legislation.
    • Philips reserves the right to, terminate, modify or extend this Offer, at any time at its absolute discretion, without assigning any reason. Decision of Philips will be final and binding regarding this Offer and prizes. Philips reserves the right to alter the Offer, add or remove the products /Offer without any prior notice. Any clarification on the Offer shall be made within 7 days of the receipt of the Offer. No query or correspondence shall be entertained after the expiry of the same. All decisions of Philips regarding running / process / redemption etc of the Offer, shall be final and binding on the PayTM/Partner/ consumers under this Offer. No appeals and solicitations will be entertained in this regard.
    • Philips reserves the right at any time to amend / add / remove / modify (in whole or part) any of the Terms & Conditions of this Offer, or to replace, wholly or in part, this Offer by another Offer, whether similar to this Offer or not, or to withdraw it altogether, and Philips decision in this regard shall be final.
    • Philips reserves the right, at any stage, to disqualify any consumer without notice, including but not limited to, if Philips believes in its sole and unfettered discretion that such consumer violates any law or regulation for the time being in force, infringes upon any third party right or otherwise does not comply with these Terms and Conditions. Philips’ decision in this respect will be final and binding on the consumers.
    • Consumers must comply with all the Terms & Conditions herein before claiming the Offer. Philips has the right to reject any claims that do not conform to the Terms & Conditions.
    • PayTM /consumers shall bear all responsibility and liability for the Offer and Philips shall in no way be held responsible or liable for any non-compliance of any of the conditions laid down under these Terms and Conditions.
    • PayTM /consumers shall at all times fully indemnify and hold harmless Philips, their officers, directors, agents, and employees, associate companies from any and all costs, losses, claims, demands, damages and liabilities ,actions including costs and reasonable attorneys' fees, made by any third party and/or penalty imposed due to and/or arising out of  breach of the Terms & Conditions and/or violation of any law, rules or regulations and/or the rights of a third party and/or the infringement by PayTM /consumers including, without limitation, copyright and trademark infringement, obscene and/or indecent postings, and on-line defamation, and/or any third party or of any intellectual property and/or other right of any person and/or entity.
    • By participating in this Offer, PayTM /consumers hereby affirms and declares that the information submitted for this Offer is true and agrees to keep Philips indemnified against any claims, losses, damages, expenses (Including attorney’s fees) raised by any third party/person. Philips shall not go into the merits of such claim by the third party/person but shall deem that such information is infringed and would reserve its right to proceed in manner as per legal remedies available.
    • This is a promotional Offer and has no monetary value (other than that defined in the  Offer only and is not saleable or transferable. The Offer / product cannot be exchanged for money / Offer/ any other product(s). This Offer cannot be exchanged for money / any other product(s) or Services of the same value other than those mentioned in the Offer details.
    • Caution: any attempt to deliberately damage the promotional website or the information on the website, to cause malicious damage or interference with the normal functioning of the website, or to otherwise undermine the legitimate operation of this promotion may be a violation of criminal and civil laws and should such an attempt be made, whether successful or not, Philips reserves the right to seek damages to the fullest extent permitted by law. If Philips suffers loss or incurs any costs in connection with any breach of these Terms or any other legal obligation by PayTM/ customer, PayTM/ Customer agrees to indemnify Philips for those losses, damages and costs.
    • Philips will have no legal and financial liability on unclaimed Offers, incentives, Offers etc beyond the applicable period of the promotional Offer.
    • Philips, its clients, agents and distributors accept no responsibility, financial or otherwise for the misuse of the Offers, and are not liable for any personal loss or injury and cannot be held responsible for any disagreement concerning quality/ availability of featured venues.
    • Philips does not endorse the quality of any of the services being offered by the Paytm or by the theatres. Any complaints or queries pertaining to the same would have to be taken up directly with the Paytm marketing of such a service.
    • Philips, its clients, agents and distributors cannot replace any lost, stolen or damaged promo codes and reserve the right to withdraw or amend any details and/or prices without notice.
    • These Terms & Conditions are subject to Indian Law and the exclusive jurisdiction of the Courts in Gurgaon.
    • Offer valid on purchases made till June 30, 2017. Last date to redeem the Offer on PayTM is August 31, 2017.

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New User Voucher


  1. Earn voucher worth Rs 1000 redeemable on minimum purchase of Rs 5000/-**
  2. Earn voucher worth Rs 1000 redeemable on minimum purchase of Rs 10000 /- **
  3. Earn voucher worth Rs 2000 redeemable on minimum purchase of Rs 20000 /-**
  4. Earn voucher worth Rs 3000 redeemable on minimum purchase of Rs 30000/-**


** Validity for redemption 60 days from time of issue



* Vouchers cannot be clubbed together

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