• 100% Authentic 
  • Free shipping across India 
  • inr  
  • Guaranteed Refund 
  • Replacement

By using this site, www.luxehues.com ("site"), you, the user of the site ("you" or "user") indicate your unconditional acceptance of these terms of service (the "terms of service"). We, [Radiant Hues Crm Solutions Private Limited, a company registered in India] operating the brand www.luxehues.com and reserve the right, in our sole discretion, to update or revise these terms of service and should the terms be revised, the revised terms will apply if you continue to use the site. Should the terms of service conflict with any other documents, the terms of service will prevail for the purposes of usage of the site. The continued use of the site following the posting of any changes to the terms of service constitutes acceptance of those changes.

  • USE OF THE SITE

    You may use the site only in accordance with and subject to these Terms of Service and the site's Privacy Policy, which can be accessed at Privacy Policy. Once you complete and submit your registration, you have opted in to receive email communication from us. You may not use the site for any purpose that is unlawful or prohibited by these Terms of Service, or to solicit the performance of any illegal activity or other activity which infringes the right of www.luxehues.com or others. Notwithstanding any other rights or restrictions in these Terms of Service, you may not use this site to: (a) transmit via or through the site any information, data, text, images, files, links, or software except in connection with your authorized use of this site or otherwise in response to specific requests for information by us; (b) introduce to the site or any other computer or web site viruses, worms, Trojan horses and/or harmful code; (c) obtain unauthorized access to any computer system; (d) impersonate any other person, including but not limited to, a registered user of this site or an employee of www.luxehues.com ; (e) invade the privacy or violate any personal or proprietary right (including intellectual property rights) of any person or entity; (f) misrepresent the identity of a user or use a false e-mail address; (g) tamper with or obtain access to this site or any component of this site; (h) conduct fraudulent activities; (i) engage in any activity that is unlawful under the laws of any jurisdiction; or (j) collect or harvest information regarding other users of the site for any reason whatsoever, including, without limitation, for sending such users unsolicited commercial e-mail. You are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account or password. You agree to immediately notify us in the event of any unauthorized use of your account or other breach of security.

  • DESCRIPTION OF SERVICES

    www.luxehues.com provides registered members with access to purchase premium & luxury products online, as well as other services that may be introduced from time to time. Access to the site may involve third-party fees (such as Internet service provider or airtime charges). In addition, you must provide and be responsible for all equipment necessary to access the site.

  • MEMBERSHIP ELIGIBILITY

    The site is available to members who are 18 years (of if the laws of the jurisdiction where you are situated prescribe a higher age for a person to be competent to contract, then such higher age) and older and who have not been suspended or removed by www.luxehues.com for any reason. By becoming a member you represent that you are of legal age and are otherwise competent to contract.

  • DELIVERY

    We understand the anticipation with which one awaits the purchases. Which is why, we are committed to deliver the products to you within the promised time.

    Below are the terms and conditions for delivery:

    • All products ordered will be delivered to you within 1 to 3 weeks from the date of order booking.
    • Shipping for all products is complimentary, unless otherwise specified.
    • There are no separate/ additional charges for custom duty/ taxes or freight unless specified.
    • The delivery will be made on all dates except Sundays and Public Holidays.
    • In case the delivery is attempted and you are not available at the address mentioned for delivery then the courier company shall be reverting with a non-delivery confirmation to our customer care team and in turn we shall contact you to reschedule a re-attempt.
    • You can follow the instruction mentioned in the card and book a re-appointment.
    • In order to ensure security of your purchase, there will be maximum of 2 deliveries attempted after which the goods will be resent back to our distribution centre. The product value will be refunded to you after deducting the freight, custom duty and applicable taxes.
  • RETURNS & REPLACEMENTS

    We go to great lengths to ensure that you have a wonderful shopping experience at Luxehues.com. We hope you like what you have bought. However if you find that the product does not comply with specifications as per your original order or the product is damaged/defective, Please notify LuxeHues of receipt of a damaged/ defective product/service within 48-hours of delivery to you we will be happy to replace it, however Luxehues shall not be held liable for the failure to replace the order failing these timelines. To register your complaint, get in touch with the customer service team, within 48 hours from the time of receipt of goods
    a) Buzz our call centre at + 91 88-1010-2020
    b) Email to care@luxehues.com

    On registration of your complaint, a reverse pickup would be arranged. Kindly pack the goods along with all tags, accessories & original packaging.

    To facilitate a smooth return process, please keep the following in mind:
    1. Products should be unused.
    2. Products should be returned in their original packaging along with the original price tags, labels, barcodes, user manual, warranty card and invoices etc.
    3. It is advised that the return packets should be strongly and adequately packaged so that there is no further damage to the product/products during transit;
    4. The returned products are subject to verification and checks by Luxehues in order to determine the authenticity of the complaint/ return. This may take upto 7 days from the receipt of goods at our Warehouse.

    We suggest, that before accepting the shipment of any product, kindly ensure that the product packaging is not damaged or tampered. If you observe that the package is damaged or tampered, kindly refuse the delivery and inform Luxehues at the earliest.

    Exceptions:

    • Replacement is subject to availability of stock with the Brand. If the product is out of stock , you will be refunded full amount.
    • If you are not satisfied with the Clothing and shoes delivered, you can request for an exchange in different size or colour. Exchange is subject to availability of stock with the Brand. If the product is out of stock , you will be refunded full amount.
    • Returns request is made outside the time frame specified.
    • Items that you return should not be used, washed, altered/tampered or soiled.
    • Made to order product-designers products.
    • Fragile item like glass.
    • Some items are bound by the brand's specific policies regarding repair, exchange and returns. These policies will be binding on the customer.
    • Items sold as sets/combos cannot be exchanged or returned individually.
  • REFUNDS

    You are eligible to receive a refund for the full amount on cancellation of an order due to these reasons – (i) product does not comply with specifications as per your original order (ii) the product is damaged / defective, and you do not want a replacement of the product.

    Please refer to the policies and procedures mentioned under “RETURNS & REPLACEMENTS” to register a request for return or refund. Our Customer Service team will send you a confirmation acknowledging the refund. The refund will be made to the same account from where the purchase was made. The refund timelines will depend on the payment instrument you used while making the purchase.

    Net Banking Purchase: 2-4 Business Days

    Credit/ Debit Card Purchases: 3-5 Business Days

    Gift Card/ Voucher Purchase: 5-7 Business Days

  • CANCELLATION
    Cancellation by the User:

    In case of requests for order cancellations, Luxehues reserves the right to accept or reject requests for order cancellations for any reason whatsoever. As part of usual business practice, if Luxehues receives a cancellation notice and the order has not been processed, Luxehues shall cancel the order and refund the entire amount on the same payment mode. Once the refund is made, the bank may take 2-4 business days for net banking purchases and 3-5 business days for credit/debit card purchases to credit the refund amount to your account.

    For orders that have already been processed, Luxehues reserves the right to decide on the course of action. You agree not to dispute the decision made by Luxehues and accept Luxehues's decision regarding the cancellation.

    For cancellations due to defective products/ incorrect shipment, please refer to RETURNS & REPLACEMENTS


    Cancellation by LuxeHues:

    We do ensure that orders are accepted only in accordance with the requirement of Buyer as well as with the inventory provided by Sellers. However, there may be instances or for some other unavoidable reasons, it may not be possible for Seller to execute the order as per specifications or the quantities ordered by you, to make the product available for delivery within the promised timelines, inaccuracies or errors in pricing information, or problems identified by luxehues's credit and fraud avoidance department. We reserve the right to cancel the order in such instances.

    In the event if any Order is cancelled from our end, we shall intimate the same to you at the earliest and ensure the refund on the same on the same payment instrument from which the payment was made. Once the refund is made, the bank may take 2-4 business days for net banking purchases and 3-5 business days for credit/debit card purchases to credit the refund amount to your account.

  • ACCURACY OF CONTENT & LIMITATIONS ON QUANTITY

    The information on this site is believed to be complete and reliable; however, the information may contain typographical errors, pricing errors, and other errors or inaccuracies. Errors will be corrected as soon as practicable. We reserve the right to: (i) revoke any stated offer; (ii) correct any errors, inaccuracies or omission; and (iii) make changes to prices, content, promotion offers, product descriptions or specifications, or other information without obligation to issue any notice of such changes (including after an order has been submitted, acknowledged, shipped or received). We also reserve the right to limit quantities (including after an order has been submitted and/or acknowledged) and to revise, suspend or terminate an event, promotion at any time without notice. The inclusion of any products or services on this site at a particular time does not guarantee that the products or services will be available.

  • T&Cs for ICICI Cashback offer:
    • The validity of the Program is from 14-May-2017 (00:00 hrs) till 31-May-2017 (23:59 hrs).
    • ICICI Bank Credit & Debit Cardholders will be eligible for this offer.
    • Under this Program, cardholder can avail :
      •    10% Discount on using ICICI Bank Debit or ICICI Bank Credit Card. This discount offer is not applicable on purchase of Gold and Silver Coins/Bars, “Hot Deal” and “Best Price” products
      •    10% cashback on all products on www.luxehues.com on using ICICI Bank Debit or ICICI Bank Credit Card. The cashback offer is not applicable on purchase of Gold and Silver Coins/ bars.
    • Maximum cashback per card, per day will be Rs 5,000/-.
    • Under this program, cardholder can avail cashback on the billing value, net of discount if any, from merchants.
    • No promo code is needed to avail the Cash Back offer.
    • The customer must use the promotional code ICIC10P to avail the 10% discount offer during the offer period. The discount will be applied at the cart value
    • In case of cancellation of the order, transaction will not qualify for the Offer.
    • The Cashback Offer is not applicable if the payment is made using Net Banking option.
    • Cashback amount will be credited within 90 days on best effort basis to all open and active Card Member’s account. The time line provided for effecting credit is only indicative of expected period and may vary from the actual date of credit.
    • The Offer is non-transferable, non-binding and non-encashable.
    • The offer is subject to availability of products and available at the sole discretion of Merchant.
    • Any person availing this Offer shall be deemed to have accepted these terms and conditions. Participation in the Offer by ICICI Bank customer/s is on a voluntary basis
    • Luxehues.com and ICICI Bank reserve the right, at any time, without prior notice and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this Offer or not, or to extend or withdraw it altogether.
    • All matters of dispute will be a subject to final decision of luxehues.com
  • T&Cs for Standard Chartered Cashback offer:
    • The validity of the Program is from 14-May-2017 (00:00 hrs) till 31-May-2017 (23:59 hrs).
    • Standard Chartered Bank Credit & Debit Cardholders will be eligible for this offer.
    • Under this Program, cardholder can avail :
      •    10% Discount on using Standard Chartered Bank Debit or Standard Chartered Bank Credit Card. This discount offer is not applicable on purchase of Gold and Silver Coins/Bars, “Hot Deal” and “Best Price” products
      •    10% cashback on all products on www.luxehues.com on using Standard Chartered Bank Debit or Standard Chartered Bank Credit Card. The cashback offer is not applicable on purchase of Gold and Silver Coins/ bars.
    • Maximum cashback per card, per day will be Rs 5,000/-.
    • Under this program, cardholder can avail cashback on the billing value, net of discount if any, from merchants.
    • No promo code is needed to avail the Cash Back offer.
    • The customer must use the promotional code SCB10P to avail the 10% discount offer during the offer period. The discount will be applied at the cart value
    • In case of cancellation of the order, transaction will not qualify for the Offer.
    • The Cashback Offer is not applicable if the payment is made using Net Banking option.
    • Cashback amount will be credited within 90 days on best effort basis to all open and active Card Member’s account. The time line provided for effecting credit is only indicative of expected period and may vary from the actual date of credit.
    • The Offer is non-transferable, non-binding and non-encashable.
    • The offer is subject to availability of products and available at the sole discretion of Merchant.
    • Any person availing this Offer shall be deemed to have accepted these terms and conditions. Participation in the Offer by Standard Chartered Bank customer/s is on a voluntary basis
    • Luxehues.com and Standard Chartered Bank reserve the right, at any time, without prior notice and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this Offer or not, or to extend or withdraw it altogether.
    • All matters of dispute will be a subject to final decision of luxehues.com

Sign Up and get vouchers worth Rs 7000


New User Voucher


  1. Earn voucher worth Rs 1000 redeemable on minimum purchase of Rs 5000/-**
  2. Earn voucher worth Rs 1000 redeemable on minimum purchase of Rs 10000 /- **
  3. Earn voucher worth Rs 2000 redeemable on minimum purchase of Rs 20000 /-**
  4. Earn voucher worth Rs 3000 redeemable on minimum purchase of Rs 30000/-**


** Validity for redemption 60 days from time of issue



* Vouchers cannot be clubbed together

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